Public awareness and prevention

            Customers please be aware that there have been unauthorised reproductions of imitate jibbijug products sold online in China through tabao, aliexpres and amazon. These products are not endorsed or authorised by us, nor are we in anyway affiliated. We know our product very well where we can distinguish a counterfeit one from original product just a few minutes. They are inferior copies and we can not honour any warranty claims on these products, nor will we endorse these products on social media platforms. The photo of fake product will be banded from all our social platform. 

            We issue this warning to all our customers and consumers to avoid confusion and false purchase and strongly advice our clients to only buy JIBBIJUG product in AUSTRALIA. 

            Counterfeit JIBBIJUG products show exactly the same outside swan logo but generally are of poor quality and not the same. We issue this warning to all our customers and consumers to avoid confusion and false purchase. Only buy from Jibbijug website at or  authorized distributors.  

Beware of Counterfeits

Recognizing Fraudulent Brands

They look like the real deal. The product name rings a bell. Our SWAN of a well-known JIBBIJUG company is printed prominently on the label. However, appearances can be deceiving. In reality, these packages are often manufactured by criminal organizations that want to make a profit at others people intellectual property. They create fraudulent brands to make their fake products look like real ones. Neither the quality nor efficacy of these supposed Milkjug is guaranteed.


Find out how you can recognize fake JIBBIJUG MILK PITCHER!

  1. From China website like, Amazon, Alibaba, Aliexpress, etc

  2. Claim to own the Swan logo or Use JIBBI WORD in Chinese Language (Swan logo can be copy very easily)

  3. Using Chinese Language in the website. 

  4. Price is cheaper.

  5. They also sell other coffee products big brand , that also all fakes.!! like Espresso parts, Inteilligensia, Rattleware, Pullman, Tiamo, D.james and etc..

  6. Different and cheap packaging or Missing accessories

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How Do I Protect Myself from Counterfeit JIBBIJUG?

  • Only buy from or or our Authorized distributors.  (Ottens Indonesia , Specialty Hub DUBAI, Fuel Roaster Doha, Brewing gadget Saudi arabia)

  • Your package has to be shipped out from AUSTRALIA ONLY, our product will not shipped from CHINA. 

  • Be wary of the second hand sale and claimed that it was bought from Australia.


  • Some scammers hijack reputable sellers’ advertisements, business details, logos and seller feedback profiles to fool you into believing they are trustworthy.

  • Often they will ask you to transfer the money through a money wiring service. Scammers may also use fake money payment services and escrow  (third party security deposit) websites that look real.

  • You end up paying for goods that never arrive.

  • Never give your credit card information and date of birth to this website.

  • Scammer websites under our investigation, 



  • Don’t trust websites just because they show our logo or original photos of a our reputable brand. This doesn't necessarily mean they are genuine.


    • ​Ask to 

    • Please kindly contact us via Hotline : +61426265492 MS. JIBBI LITTLE with information for service and support in case you suspect a fake information/ product of JIBBIJUG. 

    • Please be warned also that selling counterfeit products are illegal and punishable by civil and criminal courts according to the trademark, copyright, and intellectual properties laws and regulation. 


  • Only buy from our legitimate JIBBIJUG from an Authorized distributors in Dubai, Saudi Arabia,  Indonesia, and etc

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