PRICE INCLUDED DHL EXPRESS FOR ORDER >= $100
We only accept USD currency. Transactions made with other currencies may result in a different exchange rate and foreign currency transaction fee.
For customers in Australia please shop at www.jibbijug.com.au
STOP BUYING COUNTERFEITS PRODUCT
Public Awareness and Prevention:
Customers, please be aware that there have been unauthorized reproductions of imitated Jibbijug products sold online in China through Taobao, Fruugo Australia, Facebook market, Ebay, AliExpress, DHgate, and Amazon. These products are not endorsed or authorized by us, nor are we in any way affiliated. We know our product very well, and we can distinguish a counterfeit one from an original product in just a few minutes.
They are inferior copies; we cannot honor any warranty claims on these products. We will also not endorse these products on social media platforms, and the photos of fake products will be banned from all our social platforms.
We issue this warning to all our customers and consumers to avoid confusion and false purchase and strongly advise our clients to only buy JIBBIJUG products in Australia.
Counterfeit JIBBIJUG products show the same outside swan logo, but they are generally of poor quality and are not the same.
We issue this warning to all our customers and consumers to avoid confusion and false purchase. Only buy from the Jibbijug website at www.jibbijug.com or authorized distributors.
Beware of Counterfeits Recognizing Fraudulent Brands
We apologize for the harm caused by bad actors who sell counterfeit JIBBIJUG products. We are dedicated to fighting against these companies that prey on individuals trying to support our business and improve their skills.
Counterfeit products are often manufactured by criminal organizations seeking to profit from others' intellectual property. These fraudulent brands mimic real ones but offer no guarantees regarding quality or effectiveness.
Although it may be challenging to differentiate between fake and real JIBBIJUG products, we have some tips to help our valued customers avoid purchasing fraudulent items. Check out how to recognize fake JIBBIJUG Milk Pitchers below!
How to spot fraudulent sites selling Fake JIBBIJUG products:
They are often Chinese websites like Taobao.com, Fruugo Australia, Facebook market, Amazon, Alibaba, DHGATE, Aliexpress, etc.
They illegally use the Swan logo and the trademarked name "JIBBIJUG" in English and Chinese.
The website is in Chinese, and the logo is fake.
The price is lower than the real JIBBIJUG products.
They also sell other coffee products from well-known brands, all of which are also fake. These brands include Espresso parts, Intelligentsia, Rattleware, Pullman, Tiamo, D.james, etc.
- The packaging is different and cheap, or some accessories may be missing."
How will you protect yourself from counterfeit Jibbijug?
Only buy from www.jibbijug.com or www.jibbijug.com.au or our authorized distributors: Ottens Indonesia, Specialty Hub Dubai, Fuel Roaster Doha, and Brewing Gadget Saudi Arabia.
Your package must be shipped from Australia only. Our product will not be shipped from China.
Be wary of secondhand sales that claim the product was bought from Australia
Beware of scammers who hijack reputable sellers' advertisements, business details, logos, and seller feedback profiles to deceive you into thinking they are trustworthy.
Oftentimes, they will ask you to transfer money through a money wiring service. Scammers may also use fake money payment services and escrow (third-party security deposit) websites that look genuine.
Unfortunately, you may pay for goods that never arrive.
Never provide your credit card details and date of birth to these websites.
These are the scammer websites currently under our investigation.
Don’t trust websites just because they show our logo or original photos of a our reputable brand. This doesn't necessarily mean they are genuine.
WHEN IN DOUBT...
Ask ..email to email@example.com
Please kindly contact us via Hotline : +61426265492 (JIBBI LITTLE), with information for service and support in case you suspect a fake information/ product of JIBBIJUG.
Please be warned also that selling counterfeit products are illegal and punishable by civil and criminal courts according to the trademark, copyright, and intellectual properties laws and regulation.
Only buy from our legitimate JIBBIJUG from an Authorized distributors in Dubai, Saudi Arabia, Indonesia, and etc