CONTACT US

Address: 1205/83 HARBOUR STREET HAYMARKET SYDNEY NSW 2000, AUSTRALIA

Phone: +61 426 265 492

Email:  jibbijug@gmail.com

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All transactions will be carried out in USD Currency,  @ 2016 JIBBIJUG MILK PITCHER COPYRIGHT

You will get 20%OFF

  • Airforce 420ml
  • Magician 420ml
  • Tee
  • 2 x Enamel Pin (Fox & Swan)
  • 2 x Accessories Pouch

 

JIBBI's NOTE

  • In the process unfortunately at times the metal might come into contact with another object that slightly scratches the metal. Whilst all care is taken in looking at each jug, there can be no guarantee that every stainless steel product will have a surface with no scratches.
  • What we can however assure you is that your jug is still operational and the scratches will not affect your latte art or milk frothing. As with everything, once we wash or use regularly new scratches will appear.
  • As the spout is uniquely designed whilst it takes a little time to master, once perfected it will make pouring more intricate and detailed. The downward angle of the spout is crafted to be narrow, sharp and straight. As you become more confident with this spout, the results will become more apparent, as you get proficient with the spout.
  • Every productions in any Stainless steel metals will have the tolerance due to the material tenacity, you may find a little different in alignment of the jug or between different jugs, this is because of the material tenacity.

 

SHIPPING NOTE

  • To make a shipping cost as low at no extra charges, our prices are included AUSPOST International shipping cost (not a courier service), it is your responsibility to track your parcel and contact your National Postal Services in case of custom charges or attempted delivery, pick up your parcel. We have no control of external issues that may arisen in each countries.
  • If your parcel is being returned to sender due to any reason, The shipping fees will not be reimbursed and we reserve the right to charge you for return shipping at $50 USD or If you receive a refund, the cost of shipping $50 USD will be deducted from your refund.
  • Please provide us with a correct full address (Name, Number, Street, City, State, Zip Code and Mobile phone) at the check out. If you need a Door to Door service (DHL/TNT/UPSP/ETC) please select and pay extra at check out.

Read before you buy

  • Please have a read of our information such as Our QC, Color coating, Refund, Return Policies and etc. before you buy, click bullet on the right. By ordering JIBBIJUG you agree and acknowledge these terms and conditions.

420ml SET

$417.00 Regular Price
$333.60Sale Price
Airforce
2 Pouch: Black
2 Enamel Pins
Magician
  • REFUND POLICY


     

    Pleased choose items carefully when ordering, We do not offer refunds on ordered items unless they are subject to conditions of our refund policy.

    • We do not refund if you don't like the jug, or spout of the jug after being used, or finding it unsuitable afterwards
    • Ensure you use this Paper Metric Scale to check the alignment quality,
Never check only with the naked eye, Use this sheet to check.
    • We do not refund any Alignment issues after any usage, Please check carefully before your FIRST use,
    • If something is not right, please report your issue to jibbijug@gmail.com within 3 working days after receiving your items.
    • We will let you Exchange, or Refund with Credit note if the items meets the following conditions below,
    • Items show no signs of use, wear or damage and are returned in the original packaging, or it will result in your warranty being void.
    • We do not provide the shipping cost for any refunds or exchanges.
    • The prices is included the shipping cost, therefore the amount of refund will be deduct from your total amount. 




    We will happily offer the refund of a purchased item(s) if it meets any of the following conditions:

    • It is physically faulty or damaged in some way.
    • The incorrect item was shipped or does not match the description and/or images of the item.
    • The item was out of stock or unavailable at the time the order was placed.
    • Damage to the item has occurred during shipping.



    RETURNS POLICY

    • Return shipping will be your own cost, as all jugs has been carefully inspected for quality before shipping. (1-2mm Tolerance acceptance for spout and handle alignment) 

    • If your parcel is being returned to sender due to any reason such as:
      • Unclaimed
      • Denied Due to Customs Charges
      • Incomplete/Insufficient Address
      • Undeliverable as Addressed
      • Prohibited Import / Denied Entry by Customs, Refused, etc..

    • The shipping fees will not be reimbursed unless it is Faulty or Damage to the item has occurred during shipping.
    • Please note that we don't refund the cost of postage. Shipping costs are non-refundable. If you receive a refund, the cost of shipping to you will be deducted from your refund.
    • The shipping fee will be calculate from AUSPOST at the below link. https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
    • By ordering with JIBBIJUG, you agree and acknowledge these terms and conditions.
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