Alignment & Qc | JIBBIJUG&COFFEE

ALIGNMENT & QUALITY CONTROL

We are well aware that every customer wants their milk jug purchase to have the perfect alignment between spout and handle and all other parts of the jug. This is an integral part of our design goals and vision. To creating a high-quality product we have developed and implemented proper quality control to ensure best practices throughout the manufacturing process.

Alignment

As the jugs are made of stainless steel, they have inherent strength, and each part of the production process establishes ongoing tolerance and variances. We monitor and test them to ensure that they remain within acceptable levels of tolerance.
We understand that every customer may have different ideas and methods to check alignment or any other aspects of the milk jug. However, at JIBBIJUG, we use the Paper Metric Scale method to indicate the tolerances in metric units. We believe that the Paper Metric Scale is the most reliable way to check and ensure that the alignment of our jugs remains within acceptable and desired tolerance ranges, rather than judging by visual appearance, which may lead to incorrect assumptions.
Since 2018, we have been using a "MOLD POSITION" to ensure accurate alignment of our handles. This means that you can be assured that our alignment is near perfect or within an acceptable tolerance.
Upon completion of manufacturing, we will position the jug upside down to ensure that the tip of the spout is positioned at the midpoint of the scale. We will then align the rim of the jug both left and right until it meets the same number on the scale. Finally, we will check the handle placement to ensure that it aligns within the scale measurement.

However, there may be slight tolerances due to the natural tenacity of the materials, resulting in small yet acceptable variations between the jugs during the production process with a tolerance range of 1-2mm.
We guarantee individual checks before packing, quality control, and strict adherence to our standards for all JIBBIJUG products at the warehouse. This includes every aspect of the final product such as finish, color, and alignment.

Please choose carefully as we do not offer any refunds on purchases made unless the product is damaged during transit. We carefully inspect all jugs before shipping them to you, with a 1-2mm tolerance allowed in the production process and in our color coating conditions.

Handles laser:

They are made using a laser beam to weld metals together. We fix one side first and then laser the other side, which allows for some tolerance between the two sides of the handle. Thus, our handles have a 1-2mm tolerance.
Our jugs are meticulously crafted with great attention to quality control. While the handles may not be identical from jug to jug due to the assembly technique providing some tolerance between the two sides of the handle, please be assured that this does not affect the pour or pouring technique.

Factory Marks: (Scratches on the inside of the jug)

We take great care to produce each milk pitcher to exacting standards; however, we cannot guarantee the absence of blemishes (material marks inside the milk pitcher) that may result from the internal polishing process or sometimes occur during the molding process.
Rest assured, the Jibbi jug is designed to assist with milk pouring and latte art, and minor blemishes resulting from standard polishing do not affect its intended purpose.
We understand that you may be concerned that scratches or laser marks could cause contamination. However, we are confident that such marks are purely cosmetic and not toxic.
Heat marks may be more visible on the 420ml series due to its material composition. Testing without the marks could result in the handle falling off. The 380ml, 400ml, and 600ml series will exhibit fewer visible marks due to their materials.

By agreeing to purchase this Color Coating, you accept that the conditions stated above are not defects, but rather a part of the production process. There may be some scratches or factory marks on the exterior or interior. Anything plated will eventually tarnish with time and wear.