COLOR / WASH & CARE

WHAT IS ELECTROPLATING?

  • Electroplating is the process of coating one metal or metal object with a very thin layer of another metal, typically by applying a direct electric current.

  • Electroplating Color can be worn off over months and years of use.

  • Color plating eventually wears off, but the rate of tarnish can vary greatly depending on the piece

 

WHAT IS  TEFLON COATING?

  • A non-stick surface is a surface engineered to reduce the ability of other materials to stick to it. Better-quality coatings are more durable, but eventually it will peel and flake, and keep their non-stick properties not last longer.

  • Today, many consumers safely and happily use metal utensils on nonstick coatings with no issues. The problem is when there is an expectation about “perfection”, because all coatings will eventually fail and degradation after month or years. 

  • Teflon is a material often used as a non-stick coating on cookware. Occasionally, Teflon can develop scrapes and scratches as a result of interaction with other utensils or by using, which reduces its non-stick properties.

  • At JibbiJug we take the highest of care with the manufacturer to ensure that the standard of all coatings is acceptable. There would be some unavoidable abrasions and Peeling off  after even first used with high heat or touch other material.  Please be advised that this damage issued after used we will not provide refund or return in respect thereof.

  • We highly recommended you steam the milk in other stainless steel jug and then transfer to a teflon jug, or  buy an electroplating options for less damage and last longer. 

 

NOTES REGARDING COLOR COATING 

  • All JIBBIJUGs are made with 304 grade stainless steel. The application of colorplating to our products, is to make it appear more attractive. Please be aware that there are slight different color tones in some area, and in rare cases, may have some tiny soft spots on the metal. It all depends on the color schemes, methods, finish, and material used for coating, and surface chemical treatments.

  • Any wire markings on the inside of the milk jugs is a normal occurrence during the electroplating by using the wire to attached the Jug to submerge into the solution as its purpose is just to hold the the jug into the electroforming solution. Such markings occur naturally and vary from jug to jug. They can not be avoided and ensure our authenticity, but are in no way a defect or poor production. All jugs are inspected by us prior to shipping to meet our requisite standard. 

    • ​The Color Plating is application is only intended to appear on the exterior surface of the jug. But in most cases, such application may unintentionally appear inside the jug.

    • Wire marking/ Light haze or fine scratch line may appear on the internal surface of the jug. This is common to all jugs with an Electroplating application, and is not a defect.

  • You will find a different combination of Blue shade (Aqua, Purple, Dark blue or light blue) in one jugs, It is normal and not a defect. The blue color will be easily shown your finger print after first used and it is not a color defect, after micro cloth wipe it will be disappeared.

  • All jugs are made from a mould and are produced on a machine which bends the sheet metal. In the process unfortunately at times the metal might come into contact with another object that slightly scratches the metal. Whilst all care is taken in looking at each jug, there can be no guarantee that every stainless steel product will have a surface with no scratches. What we can however assure you is that your jug is still operational and the scratches will not affect your latte art or milk frothing. As with everything, once we wash or use regularly new scratches and Finger prints will appear.

  • RoseGold/ Blue Plating,  this Color which has more of a copper/ Blue color than gold this causes the copper/blue at the surface to oxidize in a normal manner. You will find a mark or stain or tarnish on the surface. This is not a defect or used jug. Anything plated will eventually tarnish with time and wear. 

 

WASH & CARE

  • Not dishwasher proof.

  • Hand wash only.

  • Not chemical resistance and color retention.

ALIGNMENT & FAULTY &QUALITY CONTROL

We are well aware that every customer wants their milk jug purchase to have the perfect alignment between spout and handle and all other parts of the jug. This is an integral part of our design goals and vision. By creating a high-quality product we have developed and implemented proper quality control to ensure best practices throughout the manufacturing process.

Alignment

  • As the jugs are made of stainless steel they have their natural tenacity and each part of the process establishes an ongoing tolerance and variance. We do monitor and test to ensure there are the same within the acceptable level of tolerance. 

  • We also well know that every customer have different ideas and method for checking the alignment or any parts of the milk jug. However at JIBBIJUG we use Paper Metric Scale method to indicate the tolerance in metric units. We believed that the Paper Metric Scale is the best way to check and ensure it is within the acceptable and desired tolerance range rather than judging by visual appearance which may create an incorrect assumption in some way.

  • At the completion of manufacturing we will place the jug upside down to position the tip of the spout at the mid point of the scale then placing the rim of the jug both left and right until it meets the same number on the scale. Finally, we will check the handle placement and if it is aligned within the scale measurement.

  • However everything will have a slight tolerance due to natural material tenacity, so you will find small but acceptable variations between jugs with a tolerance range of 1-2mm in the production process. 

  • We will always ensure individual checks before packing and quality control and  that all JIBBIJUG products meet our strictest standards At the warehouse, when it comes to checking the product before shipping.  This includes all aspects of the final product such as finish, colour and alignment. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please choose carefully as we do not offer any refunds on purchases made unless the product is damage during transit. We check all the jugs before posting them to you with 1-2mm Tolerance in the production process.

 

Handle laser

  • All our Handles will have 1-2mm tolerance , The handle made using a laser beam to weld metals in by fix one side first and then laser the other side after , so that assembly technique allows some tolerance between two sides of the handle.

  • All our jugs have been produced with the utmost care and attention. We are heavily involved in the production process and quality control. Some of our customers may have commented that the handle placement is not identical from jug to jug. Our manufacturer has informed us that there may be a difference or a tolerance of between 1mm-2mm jug to jug based on the laser process used to affix the handle to the jug. This in no way affects the pouring or the pouring technique.

Material Marks. (scratch in side the jug)

 

  • Whilst all care is taken to ensure that every milk pitcher is produced to precise standards, we can not in any way guarantee any blemishes (Material mark inside of the milk pitcher) with respect to internal polishing of the milk pitcher itself.

  • As promised, the Jibbi jug milk pitcher is designed to assist on the pouring of milk and latte art patterns, and any minor blemish (marks) caused by standard polishing does not in any way affect the intended purpose.

  • Understandably you may have concerns that Scratches/ Laser Marks might in someway cause contamination, but we are confident that such scratches/ marks are merely cosmetic and in no way toxic.

CONTACT US

Address: 1205/83 HARBOUR STREET HAYMARKET SYDNEY NSW 2000, AUSTRALIA

Phone: +61 426 265 492

Email:  jibbijug@gmail.com

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All transactions will be carried out in USD Currency,  @ 2016 JIBBIJUG MILK PITCHER COPYRIGHT

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